Technical Product Manager

From a stakeholder’s sentence to a live system — validated by the data.

I frame the problem, prototype it, write the PRD, lead the build with engineers — and I query the production data myself at every step. Six years split across data, research and product; the platforms are the proof.

PSPO I — Scrum.org AWS Certified Cloud Practitioner German B2 — Goethe-Institut
6+ yrs
in data, research and product
30M+
customer accounts safeguarded by a platform I led
850K
orders a year analyzed for executive decisions
4,000+
retail businesses served by features I owned

My journey

Frank Adu-Gyamfi

I was told I wasn’t qualified to study computer science — wrong background, they said. So I turned to Excel and built my first application there — Excel didn’t ask for qualifications.

The pattern showed up early. In secondary school, everyone kept asking the same question — what’s being served today? — so I pulled the week’s menu into one simple document anyone could check. Scattered information in, one trusted reference out. I’ve been shipping that same move ever since.

At university, the computer science door was closed to me — but the build instinct didn’t care. When a student association I’d joined was drowning in scattered Excel files, I built it a database system in Excel and VBA: open the file and it scans the day for you — whose birthday it is, who missed the last meeting, who needs a follow-up, who’s graduated, who’s making progress. During national service I did it again: the hospital ward I managed inventory for received supplies but couldn’t track what was used or what was left — so I built it a stock-tracking system in Excel.

My final-year research is where it clicked: I love taking a vague problem, breaking it down with data, and presenting what it actually means. My master’s sharpened that edge into a craft, and I turned it into Insight Data Lab — a consultancy helping organizations make smart decisions with their data: gather it, refine it, make meaning from it. That work is what got me noticed by Hubtel, Ghana’s leading payments and commerce company.

There the instinct compounded: from researching user behavior, to owning products across a live commerce ecosystem, to owning platform builds for executive stakeholders — a fraud monitoring portal, live intelligence dashboards, a demand model that positions delivery riders. The way of working never changed: someone describes a problem, I get into the data myself, I spec the smallest system that solves it, and I stay with the build until it’s live.

Outside work I run the consultancy and keep building — mostly tools I wanted that didn’t exist. The German practice app? I’m the student. The exam platform? I sat those exams. When I need something, I build it. That’s the hobby.

PSPO I badge, Scrum.org AWS Certified Cloud Practitioner badge Google Data Analytics Professional Certificate badge Goethe-Institut German B2 certificate
  • 2025 — now
    Intelligence Engineer, IRU
    Owner of the platforms I lead end to end — the transactions monitoring portal, the consumer intelligence dashboards, rider demand modeling — AI-first workflows
  • 2024 — 2025
    Feature Coordinator
    Product owner of the retailer back office serving 4,000+ businesses, alongside features across the consumer app
  • 2023 — 2024
    Product Researcher
    Behavioral analytics behind a record-order period — funnels, churn, A/B validation
  • 2020 — now
    Founder, Insight Data Lab
    Research & data consulting, grown into shipping production software for clients
  • 2019 — 2021
    Field research
    Market surveys and census fieldwork across Ghana — Wilmar, Unilever (AMP), Ghana Statistical Service

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